March 10, 2013

Privacy Policy

The Alberta Homeopathic & Integrative Health Clinic & www.askdrthomas.com
(herein referred to as AHIHC) appreciates the importance of privacy of personal information submitted by our users. Our privacy policy does not allow sharing of the information submitted by the visitors of our site and users of our services to any company or individuals. If at all the information on experiences of our users is shared on our website, there is always a written consent obtained before hand.

AHIHC is dedicated to protecting the privacy of our online visitors and is committed to ensure the privacy of all individuals and their personal information, regardless of how it is collected or what format it is held in. This includes any information gathered through our website. Please read our summarized policy to ensure you understand how your personal information will be treated in this organization. This Privacy statement summarizes our policy and our practices as it pertains to the collection, use, transfer, storage and disposal of personal information collected through electronic means. You may choose to supply personal information in three different areas on this site:

  • The “Order a Refill or Prescription” Option: Due to the complex nature of homeopathic prescribing, please note that it is not within the scope of the online treatment service to give any elaborate explanation on the prescription.
  • Collection of Information: Personal data may, for specified uses, be collected via the web-site. Such information may include your IP address, name, address, e-mail, telephone and fax number. If you leave this information for the purpose of contacting us or requesting information, we will keep a record of that correspondence for internal data collection purposes. You may choose not to provide the information. To do so may jeopardize our ability to service your request. Under no circumstances does AHIHC ask the user to submit payment or credit card information online. Processing of ALL payments and collection of monies is done in person and offline.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All personal information will be removed and disposed of once it is no longer required for its intended use. AHIHC cannot however, guarantee that unauthorized use will never occur (e.g. that someone will not overcome our security measures), and makes no representations or warranties to this effect.

The information we collect on this web site is used to improve the navigation and/or content of our web site and to notify you about updates to this web site as requested. This information is maintained in a retrievable format and may be amended by contacting us.If you would like to request access to review, update or change the information you have you have supplied in any way, you may do so by sending an e-mail to. You can correct factual errors in your personally identifiable information by sending us a request the credibly shows error. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take steps to verify your identity before granting access or making corrections.

Access, Modifying or Removing Information:

You may at any time make a written request to find out what personal information AHIHC maintains, what the use of that information was and what the status of the stored information is. You may also modify or remove your personal information at any time, through written request. Written request should be addressed to our Clinic Administration, by e-mail – info@askdrthomas.com

Third Party Release Protection

Except as provided herein, AHIHC will not sell to any third party your name, address, e-mail address and member name, unless you provide your informed consent, except to the extent necessary to comply with applicable laws, police AHIHC allows access to database information by third parties providing technical services, such as e-mail and form processing. In those instances, the third party is bound by these terms and has agreed to hold this information in confidence. Your informed consent shall be in the form of an “opt in” or similar policy. You understand and agree that AHIHC may disclose to third parties your zip code, gender and/or age, but only in the form of aggregated information.

AHIHC reserves the right to offer you third party services and products based on the preferences that you identify during the registration process and based on your subsequent preferences; such offers may be provided to you by AHIHC.

AHIHC reserves the right to terminate your newsletter signup if it learns that you have provided false or misleading registration information.

The Privacy Policy for this site pertains to only and does not cover the any other AHIHC or AHIHC Network, the network of independent associations web sites linked to this site.  AHIHC association web sites will be incorporating this Privacy Policy on an individual basis.

AHIHC reserves the right to change our Privacy policy as the need arises. In the event a change occurs, it shall be posted as a revision to the policy. Policy revised November 23, 2017.

Contact Information

If you have any questions, concerns, or comments about our privacy policies or practices, we would like to know what they are so we can address them. Please email us at info@askdrthomas.com or by mail to:

Alberta Homeopathic & Integrative Health Clinic
13137 156 Street
Edmonton, Alberta T5V 1V2
Canada

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